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Be Your Customer's Hero

Big Issues Everyone Are Facing

As a CONSUMER with special dietary and care restriction,

Do you have difficulty experiences navigating the world finding products for food to personal care to medication?
Tired of getting ghosted by brands not responding on inquiries?
Repeated checking and forget what you have already checked before?
Wondering where has everyone got their product from? Travel few hours to get the specific suitable products?
Tired of failing to self bake or cook allergen free recipes?

As a BRAND, and soon (DISTRIBUTOR, IMPORTER, and EXPORTER), you know you have a great product but,

Tired of answering endless email on ingredient inquiries?
Faced communication breakdown during ingredient inquiries?
Do you have trouble reaching out to your target market group and have low product turnaround?

And soon RESTAURANT, CAFE, BAKERY, you have develop a sumptuous menu for your customer but,

Are you wondering why loyal customers do not return as frequently at some point?
Tired of answering endless inquiries?
Faced communication breakdown during ingredient inquiries?
Struggling to find products that can reduce cost and create allergen friendly meals?

Why are Consumer Trend Changing?

*2.46 to 3.28 billion out of 8.2 billion world population have food allergies or intolerances or health issues and were advice by medical professional to avoid specific ingredients. This has drastic impact on the whole family meals decision.

**People are more aware of how food affects their health and more people are following specific diets.

Quoted from

*“The prevalence of allergic diseases worldwide is rising dramatically in both developed and developing countries. A steady increase in the prevalence of allergic diseases globally has occurred with about 30-40% of the world population now being affected by one or more allergic conditions.” Quoted from Global Allergy & Airways. In 2025, the world population is estimated to be around 8.2 billion people.This figure is based on projections from the United Nations, according to Statista.
**In 2022, 52% of Food and Health Survey participants reported following a specific diet or eating pattern, a sharp uptick from 39% in 2021. Of those who followed an eating pattern or diet, the most popular choices were clean eating (16%), mindful eating (14%), and calorie-counting (13%). Reference Link

The Elements of the Problems that Engagera Mobile App are targeting to resolve

Reduce research time for Consumers with diet restrictions and care for allergy, intolerance, diabetes and Restaurant, Cafe, and Bakery whom are looking for products.
Impacted Consumers Challenges are track consumption and recap of home observation and medical advisories.
Lack of diet restrictions and care awareness among Caretakers, Brand, Distributors, Importer, Exporter, Restaurant, Cafe, and Bakery.
Lack of trust in Brand, and soon (Distributor, Importer, Exporter, Restaurant, Cafe, and Bakery).

How Are Businesses Reacting?

Products: We see BRANDs increasing packaging size to include handpicked declaration of "Gluten Free", "Vegan", "No Artificial Coloring" "Nut Free", "Egg Free", "Oat Free" "No Added Sugar" to grab Consumer'ss attention.
Menus: We see Restaurant, Cafe, and Bakery, created Allergen Information Menu.
Communication: We see increase in service level to attend to allergen inquiries.

What's Changed (And, What's Still Bad)?

Products: It's easier to read labels, but people still have to do it in stores, online stores, and by word of mouth.
Menus: Allergen info helps, but customers still spend ages trying to figure out what's safe to eat.
We see Consumers dropping inquiries to Brand, Restaurant, Cafe, and Bakery because info isn't detailed enough.

BRAND, and soon (RESTAURANT, CAFE, and BAKERY) to the Rescue!

Brand, and soon (Restaurant, Cafe, and Bakery) should join Engagera as business users to establish your profile to gain credibility of your offerrings.

The communities are currently adding products to the Product repository.

We hope that Brand, and soon other features (Restaurant, Cafe, and Bakery) will join in to take charge of:

Product Information (Ingredients, "May Contain")
Increase accuracy of the extensive filters to add detailed labels ("Brand Declared" vs. "Best Effort").
Inform about certifications
Inform where to buy (Addresses, and online links).

What can the Engagera team help with?

Engagera can help businesses fill in their product data with insights provided and business user can validate. Please contact us separately.
If Brands requires a nutritionist to assist, Engagera team will try to source and suggest for Brand to engage independently.
We are here to listen on your thoughts on what to build to bring more business value into the application.

BRAND, and soon other features (Restaurant, Cafe, and Bakery) can tag Products to relevant target markets (Communities Vegan, Allergy, Foodie, Jain Vegetarian, Lacto ovo Vegetarian, etc).

How Does This Help Your Consumers?

With Brand, and soon (Restaurant, Cafe, and Bakery) assistance, they can shorten their research time by using the extensive filter to select what their special dietary and care restriction and identify products that they can purchase.

They can save products they find on Engagera and then head to retail store or online platforms to buy them.

Individuals, caregivers with special diets can track their food and keep notes for their doctors.

It helps figure out what someone might be allergic to, speeding up diagnosis.

How Does This Help Your Business?

You will become your customer Hero.
Increased products awareness and trust.
Reduce customer email inquiries.
Reduce miscommunication within the supply chain or service line.
Share with us your thoughts of Engagera and be involve in our transformation roadmap.

Let us transform your frustration into effortless discovery.

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